Panlo
簡介 Introduction
Panlo（以下簡稱「我們」）非常重視您的隱私。本隱私權政策說明我們如何收集、使用、儲存和保護您的個人資訊。使用我們的服務即表示您同意本政策中描述的做法。 Panlo ("we," "us," or "our") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our services, you agree to the practices described in this policy.
我們收集的資訊 Information We Collect
我們可能收集以下類型的資訊： We may collect the following types of information:
- 帳戶資訊：當您註冊帳戶時提供的姓名、電子郵件地址和其他聯絡資訊。 Account Information: Name, email address, and other contact information you provide when registering an account.
- 使用資料：關於您如何使用我們服務的資訊，包括功能使用情況和互動記錄。 Usage Data: Information about how you use our services, including feature usage and interaction logs.
- 裝置資訊：裝置類型、作業系統版本和應用程式版本等技術資訊。 Device Information: Technical information such as device type, operating system version, and application version.
- 內容資料：您上傳到平台進行處理的檔案和數據。 Content Data: Files and data you upload to the platform for processing.
我們如何使用您的資訊 How We Use Your Information
我們使用收集的資訊用於： We use the information we collect to:
- 提供、維護和改進我們的服務 Provide, maintain, and improve our services
- 處理您的請求和交易 Process your requests and transactions
- 向您發送技術通知和支援訊息 Send you technical notices and support messages
- 回應您的評論、問題和請求 Respond to your comments, questions, and requests
- 監控和分析使用趨勢以改進用戶體驗 Monitor and analyze usage trends to improve user experience
- 偵測、調查和防止詐欺或其他非法活動 Detect, investigate, and prevent fraudulent or illegal activities
資料安全 Data Security
我們實施業界標準的安全措施來保護您的資訊，包括： We implement industry-standard security measures to protect your information, including:
- 傳輸中和靜態資料的端到端加密 End-to-end encryption for data in transit and at rest
- 定期安全審計和漏洞評估 Regular security audits and vulnerability assessments
- 對敏感系統的存取控制和身份驗證 Access controls and authentication for sensitive systems
- 員工安全意識培訓 Employee security awareness training
資料保留 Data Retention
我們僅在必要時保留您的個人資訊，以實現本隱私權政策中描述的目的，除非法律要求或允許更長的保留期限。當不再需要您的資訊時，我們將安全地刪除或匿名化處理。 We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
您的權利 Your Rights
根據適用法律，您可能擁有以下權利： Depending on applicable law, you may have the following rights:
- 存取我們持有的您的個人資訊 Access the personal information we hold about you
- 更正不準確或不完整的資訊 Correct inaccurate or incomplete information
- 請求刪除您的個人資訊 Request deletion of your personal information
- 反對或限制某些處理活動 Object to or restrict certain processing activities
- 請求以可攜帶格式提供您的資料 Request your data in a portable format
第三方服務 Third-Party Services
我們的服務可能包含指向第三方網站或服務的連結。我們對這些第三方的隱私做法不負責任。我們鼓勵您在向其提供任何個人資訊之前，閱讀您訪問的任何第三方網站或服務的隱私權政策。 Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites or services you visit before providing them with any personal information.
Google 使用者資料 Google User Data
當您選擇將 Google 帳號連接到 Panlo 時，Panlo 會在您於 Google 同意畫面明確授權的範圍內，存取您的 Google 使用者資料。連接是選用的，您隨時可以在「設定 → 連結」中中斷連線。 When you choose to connect a Google account to Panlo, Panlo accesses your Google user data only within the scopes you explicitly grant on Google's consent screen. Connecting is optional, and you can disconnect at any time in Settings → Connections.
我們存取哪些資料，以及為什麼 What we access, and why
- Google 雲端硬碟（唯讀）：讓您在 Panlo 中瀏覽及搜尋自己的檔案、將文件匯入 Panlo，並讓 Panlo 的 AI 助理依您的要求讀取某份檔案的內容來回答問題。Panlo 不會在您的雲端硬碟中建立、修改或刪除任何內容。 Google Drive (read-only): to let you browse and search your own files inside Panlo, import documents into Panlo, and let Panlo's AI assistant read the contents of a file you ask about. Panlo never creates, modifies or deletes anything in your Drive.
- Gmail：讓您在 Panlo 中搜尋並閱讀自己的郵件，以及在您指示時代您撰寫、回覆或轉寄郵件。 Gmail: to let you search and read your own mail inside Panlo, and to compose, reply to or forward mail on your behalf when you instruct Panlo to.
- Google 日曆：讓您查詢自己的行程，以及在您指示時建立、更新或取消活動。 Google Calendar: to let you query your own schedule, and to create, update or cancel events when you instruct Panlo to.
- 聯絡人與目錄（唯讀）：當您以姓名或暱稱稱呼某位收件者時，用來解析出正確的電子郵件地址。 Contacts and directory (read-only): to resolve a recipient to the correct email address when you refer to them by name or nickname.
- 基本個人資料（openid、email、profile）：用來識別您連接的是哪一個 Google 帳號，並在介面中顯示該帳號。 Basic profile (openid, email, profile): to identify which Google account you connected and to display it in the interface.
我們如何儲存這些資料 How we store it
您的 Google OAuth 權杖會以 AES-256-GCM 加密後儲存在我們的伺服器上，並與您的 Panlo 帳號綁定。Google 的檔案與郵件內容僅在處理您當下的請求時暫時取得，不會被 Panlo 保存為副本，除非您主動將某份文件匯入 Panlo —— 在這種情況下，該文件會成為您 Panlo 工作區的一部分，並受本政策其他條款規範，您可以隨時刪除它。當您中斷連線時，儲存的權杖會被永久刪除。 Your Google OAuth tokens are stored on our servers encrypted with AES-256-GCM and bound to your Panlo account. Google file and message content is fetched only for the duration of the request you make, and is not retained by Panlo — unless you explicitly import a document into Panlo, in which case it becomes part of your Panlo workspace, is governed by the rest of this policy, and can be deleted by you at any time. Stored tokens are permanently deleted when you disconnect.
Limited Use 有限使用聲明 Limited Use disclosure
Panlo 對於從 Google API 取得之資訊的使用與轉移，均遵守 Google API Services User Data Policy，包括其中的 Limited Use 有限使用要求。 Panlo's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
具體而言，我們不會：將 Google 使用者資料出售給任何人；將其轉移或用於廣告用途（包括再行銷、個人化廣告或基於興趣的廣告）；將其用於信用評等或貸款用途；或用它來訓練通用的 AI／機器學習模型。 Specifically, we do not: sell Google user data to anyone; transfer or use it for advertising purposes, including retargeting, personalized advertising or interest-based advertising; use it to determine credit-worthiness or for lending purposes; or use it to train generalized AI/ML models.
我們不會讓任何人以人工方式閱讀您的 Google 使用者資料，除非：您已明確同意我們閱讀特定的資料；為了安全目的（例如調查濫用行為）所必需；為遵守適用法律所必需；或該資料已彙總去識別化並用於內部營運。 We do not allow humans to read your Google user data unless: you have given us explicit consent to read specific data; it is necessary for security purposes (such as investigating abuse); it is necessary to comply with applicable law; or the data has been aggregated and anonymized and is used for internal operations.
Google 使用者資料只會用來提供或改善您在 Panlo 中直接看得見的功能，也就是上方列出的那些。 Google user data is used only to provide or improve user-facing features that are prominently visible to you in Panlo — namely those listed above.
AI 處理 AI processing
當您請求 Panlo 的 AI 助理處理某項 Google 內容時，該內容會被傳送給我們的大型語言模型供應商，單純為了產生您當下要求的回應。這些供應商受合約約束，不得將您的資料用於訓練模型。您若不希望 Google 內容被這樣處理，只要不連接 Google 帳號，或不在請求中引用該內容即可。 When you ask Panlo's AI assistant to work with Google content, that content is sent to our large language model providers solely to produce the response you asked for. These providers are contractually prohibited from using your data to train their models. If you prefer that Google content is not processed this way, do not connect a Google account, or do not reference that content in your requests.
政策變更 Changes to This Policy
我們可能會不時更新本隱私權政策。我們將通過在本頁面上發布新的隱私權政策來通知您任何變更。建議您定期查看本隱私權政策以了解任何變更。 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
聯絡我們 Contact Us
如果您對本隱私權政策有任何問題或疑慮，請通過以下方式聯絡我們： If you have any questions or concerns about this Privacy Policy, please contact us at:
電子郵件： Email: metta.hsiao@gmail.com